Yes. Our technicians are trained to service all major solar panel and inverter systems, including SolarEdge, Fronius, Enphase, SMA, and SunPower.
Manufacturer warranties on your solar panels and inverters remain valid, even if your installer has gone out of business. We’ll coordinate directly with the manufacturer to help process warranty claims. For added protection, we offer our own 10-year workmanship warranty to ensure your system remains covered moving forward.
Definitely. In fact, we specialize in servicing systems installed by other providers. No matter who the original installer was—or how old your system is—we’re equipped to restore and maintain it.
Not at all. Unlike many installers who prioritize new sales, we’re a dedicated service provider. Our focus is on supporting and maintaining your existing solar system—no upselling required.
If your system includes monitoring software, that’s the most straightforward way to check production. If not, a central inverter with a green status light typically indicates normal operation. In the absence of those, you may be able to verify output by reviewing your utility meter. When in doubt, we’re happy to perform a professional diagnostic to confirm your system’s performance.
Timelines vary by manufacturer, but most claims are resolved within 1 to 4 weeks. We’ll manage the process and keep you informed throughout.
Yes, we do. First, we’ll inspect the system to assess for any existing critter-related damage. Then, we can install a protective mesh barrier—commonly referred to as a critter guard—to prevent animals from nesting under your panels.
We recommend scheduling a service visit. Our technician will troubleshoot the error in coordination with your inverter’s manufacturer. In many cases, the issue can be resolved on-site. If not, we’ll assist with any necessary warranty claims.
This depends on your local utility policies and whether you’re enrolled in a net metering program. During a solar orientation visit, we can walk you through how your system interacts with the grid and how credits appear on your bill.
We recommend scheduling a diagnostic service as soon as possible. Often, the cause is a minor electrical issue—such as a blown fuse or a loose connection. Occasionally, the problem involves hardware, in which case we’ll help coordinate any necessary warranty service.
Payment is simple and secure. Our solar service electrician will be equipped with a mobile card reader, allowing you to conveniently pay by credit card at the time of service.
Your presence is not required, as long as the electrician has access to your backyard. We aim to make service visits as seamless and non-disruptive as possible.
Not at all. Our team is fully equipped with a range of ladders, including those suitable for tall rooftops. We come prepared for homes of all sizes.
In many cases, we can schedule your service within the same week. Since our focus is solely on solar servicing, we have technicians in the field daily and ready to assist.
Yes. You’ll automatically receive a text notification when the technician is en route and again when they are approximately 30 minutes away.
Absolutely. You’re welcome to start with a basic tier and move to a higher tier at any time that suits your needs.
Yes. Dust, pollen, bird droppings, and debris can reduce panel efficiency and long-term performance. We recommend routine cleanings as part of an ongoing maintenance plan.
If it’s been six months or more since your last cleaning, there’s a high likelihood your panels have accumulated enough debris to affect performance.
We suggest cleaning at least twice a year for optimal efficiency. Our Silver Membership offers a convenient and cost-effective way to keep your system maintained on schedule.
In addition to regular cleanings, periodic inspections ensure your system is operating correctly and can prevent minor issues from developing into larger problems. These services are included in our membership plans.
We use professional-grade, water-fed brush systems specifically designed for solar panels. Typically, one or two thorough scrubs are enough to fully restore panel clarity and performance.
Absolutely. We offer solar orientation service visits where we walk you through your entire system—explaining how it operates, how to read its indicators, and answering any questions you may have.
Yes. While solar panels are engineered to withstand typical hail, unusually large hail—especially common in Texas—can cause damage. We’ll inspect your system and, if needed, help you secure appropriate replacements.
The system will need to be professionally removed prior to the roofing project and then reinstalled afterward. This process is called a “remove and reinstall” and ensures both your roof and solar system are properly handled.
Panels can be safely stored in garages, back patios, sheds, or even in your yard. Solar panels are built to withstand outdoor conditions, so as long as we can secure a safe, stable space, they’ll be fine during the interim.
Removal typically takes one day, and reinstallation may take one to two days depending on the size and complexity of your system. The time between those stages depends on the roofing project timeline.
Absolutely. We frequently collaborate with roofers to ensure the solar removal and reinstallation aligns with your construction schedule. Just reach out for a free estimate and to schedule your preferred date.
Yes. All major services—including remove and reinstall projects—are backed by our 10-year workmanship warranty. You can rely on us to stand behind our work long-term.
We can. We work with reputable roofing partners throughout Central and South Central Texas and are happy to connect you with a quality contractor in your area.
Yes, we provide no-obligation, free estimates for all remove and reinstall projects.
Certainly. We work with roofing companies regularly and are happy to align our schedule with theirs to keep your project moving smoothly.
At minimum, you’ll need new flashings and minor hardware. Depending on the condition of your current setup, you may also require a new rail system. Your panels and inverters typically do not need replacement.
Yes, although we refer to them as remove and reinstall projects. This is a more accurate term since the process involves a complete removal and full reinstallation—not just a simple reset.
Very quickly. Since we focus exclusively on solar service—not sales—we’re structured to respond efficiently to existing system projects like yours.
Pricing varies based on the specifics of your system, roof type, and layout. That’s why we provide customized quotes at no cost.
Yes. Tesla now authorizes third-party contractors to handle remove and reinstall work. We’re experienced in working with Tesla systems and will provide you with a detailed estimate just as we would for any other system.
Answer
Answer
Answer
